Nappy Puppy Warranty
Your new Pawfect Blanket is covered by 30-day Limited Warranty. For 30 days after your purchase, if you experience any manufacturing defects that are covered under our warranty, we will provide you with a one-time replacement of the original blanket size purchased. This includes all components of the blanket. If the warranty claim happens during the 30-days guarantee period, we will ship you the replacement for free.
Are you covered?
The Nappy Puppy warranty covers the original purchaser of any Pawfect Blanket who is located in United States. The warranty is only valid for the period of time the blanket is owned by the original purchaser of the blanket. The original purchaser, for the purposes of this warranty, will be the individual whose details are associated with the ecommerce purchase (we refer to email in the process). Please keep a copy of the receipt which was sent to the email address on record on the date of purchase.
Photos and original proof of purchase may be required upon a warranty request in order to identify and assess the warranty issue.
Asides from the above terms, Nappy Puppy will not charge the customer to repair or replace a blanket if it is deemed defective during the length of this warranty. No new warranty will be provided for the replacement product once it is shipped. The warranty approval process is up to Nappy Puppy's sole discretion, and not up to the customer’s interpretation of our warranty policy at any point.